Shipping Policy
Delivery & Shipping Information
Transparent and reliable shipping solutions for global customers
Delivery Timeframes
Global Shipping Coverage
Shipping Partners & Methods
We partner with Amazon as our trusted logistics provider. They select the most efficient carrier (DHL, FedEx, UPS) based on your location and product type to ensure timely delivery.
Multiple Item Shipments
We aim to deliver all items together, but due to varying shipping methods and inventory sources, items may arrive separately. You'll receive separate tracking notifications for each shipment.
Order Tracking & Management
Track your order status during processing and after departure from our FBA warehouse:
- Visit the Orders page in your Amazon account
- Monitor real-time shipment progress
- Receive email notifications at each milestone
Address Changes: Once shipped, delivery addresses cannot be modified. Please verify shipping details before completing your purchase.
Shipping Costs & Policies
Free Shipping Options
Enjoy FREE Shipping on:
- Products marked with "Free Shipping"
- Orders of $25+ for qualifying items
Order Issue Resolution
Received an incorrect item? Follow these steps:
Immediately contact our support team
Email: terencevip926@gmail.com
Provide order details and photos
Our team will resolve within 24 business hours